TIP Housing Navigator Position

Division: Bureau of Housing & Development

Department: Grant & Per Diem

Shift: 1st

Status: Full-Time Non-Exempt

Reports to: VP of Housing & Development


Job Purpose

The overall purpose of the Housing Navigator is to ensure that all housing procured for the Transition in Place (TIP) program meets all the standards as provided by the Department of Veteran’s Affairs (VA) and the TIP program. The incumbent will also coordinate and conduct outreach to various agencies, shelters, community resource centers to find referrals of needy veterans for the TIP Program and conduct presentations for the TIP Program that promotes a better quality of life for veterans.  

Duties and Responsibilities

Home Inspections

  • Will conduct Housing Inspections for the TIP program as provided by VA and TIP standards
  • Other duties as requested or assigned


  • Network with local shelters and providers serving homeless and at risk of homeless persons to identify veterans
  • Coordinate volunteers with partner organizations for weekly, targeted outreach to serving homeless and at risk of homeless veterans including: the DVA, homeless shelters, known homeless camps, Continuum of Care providers, community awareness events and Homeless Stand-downs
  • Conduct outreach and in reach activities such as orientation workshops, presentations and presentations of referral mechanism at partner providers

Other Skills and Abilities

  • Ability to effectively communicate clearly and concisely in both oral and written format. High levels of professionalism with different stakeholders Skill in public relations and partnering practices
  • Intimate knowledge of veteran recovery community and issues especially as it pertains to housing
  • Must be flexible, maintain composure in difficult situations and a sense of humor
  • Ability to relate to and interact with individuals from diverse cultural backgrounds
  • Maintain confidentiality of written and verbal information


General office environment as well as working outside of the office to conduct housing inspections and outreach duties. The working environment is generally favorable. Lighting and temperature are adequate and there are no hazardous or unpleasant conditions. Work is performed in an office environment with standard office equipment available. Travel will be about 65% and the travel is throughout Milwaukee, Brown and Racine Counties.

Physical Requirements

Work is generally sedentary in nature and will require standing and walking for up to 20% of the time. There will occasionally be bending, lifting and carrying of up to 10-15 pounds.

Direct Reports

There are no direct reports.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.