THP Intake & Data Entry Specialist

Division: Bureau of Housing & Development

Department: Grant & per Diem Programs

Shift: 1st

Pay Rate: $20.00 – $23.00 per hour

Status: Full Time

Reports to: VP, Housing & Development


Job Purpose

The overall purpose of the Intake and Data Entry Specialist is to coordinate the intake and referral process for the Grant and Per Diem (GPD) program and to conduct follow-up to ensure that housing is being maintained. The incumbent will also coordinate the intake and referral process for the Veteran’s Registry for GPD programs. They will ensure that services are coordinated in such a way as to meet the greatest needs of the client first and in all areas for which the individual qualifies.

Duties and Responsibilities

  • Conduct veterans interviews to determine program eligibility and enroll as necessary
  • Establish rapport with veterans and convey important program information prior to enrollment
  • Administer comprehensive screening and assessment tools to determine level of need
  • Make judgments using a GPD models to determine priority of need
  • Establish initial veterans files – both electronic and physical
  • Enter intake data in the Homeless Management Information System (HMIS) and spreadsheets
  • Receive and process participant referrals from other CoC partners
  • Refer participants as needed
  • Categorize veterans in GPD models based on program guidelines
  • Continue to follow up with homeless clients to offer permanent housing options
  • Track all clients in the GPD Program
  • Follow-up with all clients to ensure they are maintaining housing
  • Attend monthly meetings to provide CoC partners updates on homeless veteran housing status
  • Complete new member orientation and complete new room assignments with new issue of necessary items to complete the vets stay in transitional housing
  • Complete Foodshare applications at the time of orientation
  • Other duties as assigned or requested

Other Skills and Abilities

  • Effective oral and written communication skills
  • Time management skills
  • High level of organization skills
  • Intermediate computer skills
  • Strong attention to detail
  • Ability to work as a member of the team
  • Ability to take direction
  • Ability to meet program deadlines
  • Ability to display a high level of professionalism


  • Associate’s degree or 3-5 years working in the human service field 
  • Bachelor’s degree preferred
  • Minimum of three years of experience in performing the above duties and responsibilities
  • Strong data entry skills
  • Experience working with Veterans is preferred 
  • Experience delivering services to SUD, COD, or homeless population is also preferred

Working Conditions

General office environment. The working environment is generally favorable.  Lighting and temperature are adequate and there are no hazardous or unpleasant conditions. Work is performed in an office environment with standard office equipment available. Travel will be less than 10% and is mostly local.

Physical Requirements

Work is generally sedentary in nature and will require standing and walking for up to 20% of the time. There will occasionally be bending, lifting and carrying of up to 10-15 pounds.

Direct Reports

There are no direct reports

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.