Manager of Human Resources Position

Division: CVI

Department: Administrative

Shift: 1st

Status: Full Time – Exempt

Reports to: President/CEO


Job Purpose

The Manager of Human Resources is responsible for the management of the human resources of the Center for Veterans Issues, Ltd. by planning, implementing, and evaluating employee relations as well as the human resource’s policies, programs, policies, and procedures. 

Duties and Responsibilities

  • Plans, organizes, and controls all activities of the human resources department
  • Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records and representing the organization at hearings
  • Develops, recommends, and consults legal counsel to ensure that policies comply with federal and state law and implements personnel policies and procedures with approval from the President/CEO and the Board of Directors
  • Prepares and maintains personnel manual on policies and procedures in coordination with the Personnel Committee
  • Responds to inquiries regarding policies, procedures, and human resource programs
  • Receives all complaints of harassment or discrimination and promptly investigates bringing issues to a proper legal and satisfactory resolution
  • Maintains organization staff by establishing a recruiting, testing, and interviewing program as well as counseling managers on candidate selection
  • Plans and conducts new employee orientation to foster a positive attitude toward CVI’s goal and mission
  • Prepares employee separation notices and related documentation, and conducts exit interviews to determine reasons behind separations
  • Manages the Worker’s Compensation Program investigating accidents and prepares reports for the insurance carrier.  Coordinates Safety Committee meetings and acts as Safety Director
  • Manages the FMLA program to ensure compliance
  • Performs benefits administration to include claims resolution, change reporting, and annual re-evaluation of policies for cost-effectiveness
  • Oversees and coordinates the annual update of job descriptions for all positions
  • Administers performance review program to ensure effectiveness, compliance, and equity within the organization
  • Advises management in appropriate resolution of employee relations issues
  • Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records
  • Participates in administrative staff meetings and attends other meetings, such as seminars/webinars
  • Maintains company organization charts and employee directory
  • Keeps up with all changes in employment law 
  • Other duties as assigned or requested

Other Skills and Abilities

  • Effective oral and written communication skills
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
  • Ability to read, understand and interpret employment law
  • Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form
  • Time management skills
  • Extremely high level of confidentiality
  • High level of organization skills
  • Intermediate computer skills
  • Strong attention to detail
  • Ability to display a high level of professionalism


  • Bachelor’s degree in Human Resources with five years’ of progressive Human Resource experience required.  A Master’s degree in Human Resources is preferred
  • Experience working with Veterans is preferred
  • Experience delivering services to SUD, COD, or homeless population is also preferred

Working Conditions

General office environment. The working environment is generally favorable. Lighting and temperature are adequate and there are no hazardous or unpleasant conditions. Work is performed in an office environment with standard office equipment available. Travel will be less than 10% and is mostly local.

Physical Requirements

Work is generally sedentary in nature and will require standing and walking for up to 20% of the time.  There will occasionally be bending, lifting, and carrying of up to 10-15 pounds.

Direct Reports

There are no direct reports.


Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.