Property Management Assistant

Division: Bureau of Programs & Services

Department: Employment, Training, and Education

Shift: 1st

Status: Full-Time Exempt

Reports to: VP of Programs & Services


Job Purpose

The overall purpose of the Program Manager in the Homeless Veterans Reintegration Program (HVRP) is to provide the day-to-day operation/management of a Department of Labor (DOL) funded employment placement program: HVRP. The goal of the program is to successfully reintegrate veterans into employment in a performance-driven, outcome-based program. The emphasis is on meeting performance goals in the areas of job placement, occupational skill training, and employment retention.

Duties and Responsibilities

  • Manage the day to day operation of the HVRP
  • Provide staff orientation, training, supervision, and evaluation
  • Design, modify and adapt strategies to meet DOL performance goals as well as the needs of veterans with barriers to employment
  • Conduct regular staff meetings  to review new cases, employment plan development, and job placement compliance in accordance with (IAW) DOL programmatic guidelines
  • Develop program policies and procedures to ensure successful outcomes and program compliance in all areas of assessment/enrollments, job readiness as well as  job search/placement and job retention
  • Provide coordination and facilitation of OJT and occupational skill training for participants to include reviewing required paperwork for accuracy and compliance with DOL regulations
  • Ensure compliance with Service Point and DOL regulations in the areas of; enrollments, assessments, and employment placement/retention.  Ensure all required data is documented in authorized databases and client files IAW CVI and DOL regulations
  • Monitor and prepare program expenditure requests for submission to the Vice President of Programs & Services for approval
  • Collaborate/consult with Disabled Veterans Outreach Program/Local Veterans Employment Reps, Veterans’ Affairs, Congressional Budget Office, academic institutions, and other stakeholder agencies in the identification of resources and the development of employment and job training opportunities for veterans
  • Analyze, prepare and maintain detailed quarterly data reports required by the funding source
  • Attend meetings and training as required such as the quarterly CoC (Housing Coalition) meeting
  • Other duties as assigned or requested

Other Skills & Abilities

  • Ability to write reports, organize client records and business correspondence
  • Knowledge of the principles and processes involved in employment and training programs coordination and execution
  • Knowledge of instructional methods and training techniques
  • Ability to maintain the confidentiality of written or verbal information
  • Ability to effectively present information and to respond to questions from clients, groups, and the general public
  • Advanced computer skills are required to include the use of Excel, PowerPoint and Word


  • MSW is preferred or a Bachelor’s degree in either social work or human services with four years experience in the delivery of employment services to diverse populations
  • Three years’ case management experience working in federal or state outcome-based employment programs to include working with high-risk populations, veterans, or populations with disabilities including mental health and or substance abuse
  • Minimum two years’ management/supervisory experience in a non-profit or social service setting
  • Valid Wisconsin driver’s license in good standing
  • Valid and current proof of auto insurance required

Working Conditions

Work is generally performed in an office environment with standard office equipment available.   The working environment is generally favorable. Lighting and temperature are adequate and there are no hazardous or unpleasant conditions. Travel will be about 25% and covers Milwaukee County.

Physical Requirements

Work is generally sedentary in nature and will require standing and walking for up to 25% of the time. There will occasionally be bending, lifting, and carrying of up to 10-15 pounds.

Direct Reports

Under the Program Manager, there are five full-time direct reports. The direct reports are; the Intake Specialist, three Veteran Employment Specialists, and the Job Developer and Retention Specialist.  


Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.