AODA/Mental Health Case Manager Position

Division: The Bureau of Housing & Development

Department: Transitional Housing

Shift: 1st

Status: Part-Time Exempt

Reports to: Director of Transitional Housing & Development

Job Purpose

The overall purpose of the Alcohol or Other Drug (AODA), and Mental Health (MH) Case Manager is to provide comprehensive AODA/MH counseling services to homeless veterans residing within the bureau of transitional housing.

Duties and Responsibilities

  1. Provide mental health and substance abuse treatment services to eligible clients in accordance with professional practice codes and procedures as well as federal and state laws
  2. Develop individualized strategic service plans for clients
  3. Delivery of AODA/MH Counseling services
  4. Counsel clients to facilitate the identification and then coordination of AODA/MH related supportive services
  5. Work with residents on personal issues both to recognize and take ownership of special needs
  6. Enter detailed progress notes into the HMIS
  7. Coordinate and facilitate group sessions and classes
  8. Prepare monthly status and progress reports
  9. Meet as a member of a multi-disciplinary team to examine service issues, make recommendations, etc. . . .
  10. Coordinate information and referral services to in-house and community resources
  11. Assist in the facilitation and submission of documents and forms as required
  12. Maintain client records and make recommendations for funding compliance
  13. Other duties as assigned or requested

Other Skills and Abilities

  • Personal commitment to a drug and alcohol-free lifestyle consistent with the accepted norms for abstinence and sobriety
  • Ability to effectively communicate clearly and concisely in both oral and written format
  • Ability to reason logically given both concrete and variable factors
  • Intimate knowledge of veteran recovery community and issues
  • Must be flexible, maintain composure in difficult situations, and have a sense of humor
  • Ability to relate to and interact with individuals from diverse cultural backgrounds
  • Maintain confidentiality of all client information
  • Basic computer literacy skills in Microsoft Office products
  • Knowledge of Service Point is a plus


  • BSW and AODA certification is required, MSW preferred with AODA certification
  • Dually licensed in mental health and substance abuse is preferred
  • Experience delivering services to SUD, COD, or homeless population
  • Valid driver’s license and proof of current insurance
  • Experience working with Veterans is preferred

Working Conditions

General office environment. The working environment is generally favorable. Lighting and temperature are adequate and there are no hazardous or unpleasant conditions. Work is performed in an office environment with standard office equipment available. Travel will be less than 10% and generally local.

Physical Requirements

Work is generally sedentary in nature and will require standing and walking for up to 30% of the time. There will occasionally be bending, lifting, and carrying of up to 10-15 pounds.

Direct Reports

There are no direct reports.


Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.